Pilates + Gisborne x Build It Balanced - Sunshine Coast Retreat

Retreat Booking Terms & Conditions

1. Payment Terms

• 50% non-refundable deposit due at time of booking

• Remaining balance due by [insert date] (e.g. 30 days prior to retreat start)

• Late payments may result in loss of booking

2. Cancellations & Transfers

• Deposit is non-refundable but transferable to another person

• Cancellations within 30 days of retreat start will not be refunded (but can be transferred)

• Transfers must be approved by retreat hosts and include completed forms by the new attendee

3. Health & Safety

• All attendees must complete a Pre-Health Questionnaire and Liability Waiver

• You must disclose any injuries, conditions, or relevant medical history prior to the retreat

• The retreat is not a substitute for medical treatment or therapy

• You participate at your own risk and are responsible for your own wellbeing

4. Travel & Insurance

• Participants are responsible for their own travel arrangements to and from the retreat venue

• It is strongly recommended that attendees obtain travel insurance to cover unforeseen circumstances (e.g. illness, cancellation, natural disasters)

• Hosts are not responsible for missed flights or travel disruptions

5. Code of Conduct

• Respectful, inclusive, and supportive behaviour is expected at all times

• Hosts reserve the right to remove any participant who behaves inappropriately, without refund

• Drug and excessive alcohol use is not permitted during the retreat

6. Liability Disclaimer

• By attending, participants acknowledge and accept all physical risks associated with activities during the retreat (e.g. Pilates, hiking, etc.)

• Hosts are not liable for injury, loss, or damage during the retreat

7. Photo & Media Release

• By attending, participants agree to being photographed and filmed during the retreat

• Photos/videos may be used for promotional purposes unless the participant opts out in writing before the retreat

8. Health Policies

• If applicable: any current government health guidelines will be followed

• Refunds will not be provided due to illness, but transfers will be considered on a case-by-case basis

9. Flights are excluded 

Travel to and from the retreat location is to be arranged by the participant. We will however, make recommendations and suggestions for the best deals on offer. 

This retreat is a collaboration between:

Pilates + Gisborne (Owner: Susan Mangion)

Build It Balanced (Owner: Rachel Saunders)

We look forward to welcoming you!